Shipping and Delivery Policy

This policy sets predictable shipping and delivery expectations for business buyers.

Processing Window

Most stocked items are released to carrier within 1 to 3 business days after payment authorization.

Transit estimates are non-guaranteed unless explicitly documented on a service-level commitment.

Orders may ship in multiple packages when items are staged in different facilities.
Backordered items are shipped when available unless canceled by the buyer.

Oversized, hazardous, or liftgate-required shipments may require additional lead time and fees.

Buyers are responsible for correct delivery details. Re-delivery or re-route costs caused by incorrect data may be charged.

Damage or shortage issues must be reported promptly with photos and shipment identifiers so a carrier claim can be started.